Privacy Policy

Effective Date: 7/8/2026

Being Well with Joelle ("we," "us," "our"), operated by Joelle Sullivan in Mansfield, Texas, respects your privacy. This Privacy Policy explains what information we collect through beingwellwithjoelle.com (the "Site"), how we use it, and your choices regarding it. By using the Site, you agree to this policy.

Information We Collect

Information you give us directly:

Name and email address when you subscribe, download a resource, or book a call

Contact and billing information when you purchase a service

Health history, symptoms, goals, physical habits, moods, energy levels, and lifestyle/diet information you provide through intake forms

Any information you share in messages or during sessions

Genetic information: If you purchase the DNA Blueprint Session, genetic data is generated through a third-party laboratory. This is highly sensitive personal information. We treat it with strict confidentiality and only use it to provide your services. Your genetic data is never sold. See "Genetic Data" below.

Information collected automatically: Like most websites, we may collect standard technical data (IP address, browser type, pages visited) through cookies and similar technologies to help the Site function and improve.

How We Use Your Information

To deliver the services you request and prepare your personalized session

To communicate with you about your account, appointments, and purchases

To send you emails you've opted into (you can unsubscribe anytime)

To improve our Site and services

To comply with legal obligations

We do not sell your personal information, and we never sell or share your genetic data for marketing.

Confidentiality of Health Information

Information you provide about your physical habits, medical history, moods, energy levels, likes and dislikes, lifestyle, and diet is collected solely to assess your nutritional knowledge, educate you about sound nutritional practices, and recommend changes to support your general health, vitality, and well-being. We hold this information in confidence and will not release or disclose it to any other person without your prior consent, except as required by applicable law.

Genetic Data

Your DNA sample is processed by a third-party CLIA-certified and CAP-accredited laboratory. We access your results solely to interpret them and build your personalized plan. We do not sell, trade, or share your genetic information with data brokers, insurers, employers, or advertisers. You may request deletion of your genetic data and results from our records at any time by emailing [email protected].

How We Share Information

We share information only with service providers who help us operate, and only as needed:

Payment processor (Stripe) — to process payments securely

Genetic testing laboratory — to process your DNA sample and generate results

Email and scheduling platforms — to communicate with and schedule you

When required by law — if compelled by valid legal process

Your Choices

Email: Unsubscribe anytime via the link in any email, or through our communication preferences page.

Access & deletion: Email [email protected] to request access to, correction of, or deletion of your personal or genetic data.

Cookies: You can set your browser to refuse cookies, though some Site features may not work.

Data Security

We use reasonable safeguards to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

The Site is not directed to children under 13, and we do not knowingly collect their information. Services provided to minors are arranged directly with a parent or legal guardian.

Changes to This Policy

We may update this policy from time to time. The effective date above reflects the latest version.

Contact

Questions? Email [email protected].